Visitor

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1 Message

11/10/2026 12:58 AM

Trouble with data connection not on wifi

I just switched from att to xfinity mobile and now on my I phone I can not access the internet if I’m not connected to WiFi. I also most of the time can’t send texts and sometimes can’t make calls. Any idea what is going on. My wife’s phone seems to work fine after the switch. 

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Official Employee

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1.7K Messages

3 days ago

Good evening @user_7dk7uq Have you completed any troubleshooting steps on your phone? 

Visitor

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1 Message

12 hours ago

Mines not working eaith. Ha e talked to 4 agents still not working. I had better not have to pay the bill this mo th or I'm done. So tired!

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