Hello @user_2rk8t1 Thank you for reaching out on our community forum. To get a transfer pin you would need to log in to your Xfinity app and go to the devices tab. You would then click on the device with the phone number that you would like to transfer and choose transfer this line. You will get a transfer pin generated for you that is good for 24 hours. Did this help answer your question?
DreamSayerZ
Problem Solver
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965 Messages
2 days ago
@user_2rk8t1 This support article will explain the process to cancel your Xfinity Mobile service and request a port out PIN; https://www.xfinity.com/support/articles/cancel-xfinity-mobile-service
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XfinityAbby
Official Employee
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723 Messages
8 hours ago
Hello @user_2rk8t1 Thank you for reaching out on our community forum. To get a transfer pin you would need to log in to your Xfinity app and go to the devices tab. You would then click on the device with the phone number that you would like to transfer and choose transfer this line. You will get a transfer pin generated for you that is good for 24 hours. Did this help answer your question?
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