2 Messages
Terrible, terrible mobile provider. You can never ever reach a human to resolve an issue
The Xfinity/Comcast Mobile is the worst service provider and it's impossible to reach a human to resolve any issues. All you get is a bot that doesn't comprehend anything. The worst move ever. Then they promise you a gift card, with extensive wait time--14 weeks, which I believe is a scam and you never get that.
GeneLa56
Contributor
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80 Messages
1 month ago
Once I got my XM up and running along with a Network Extender, XM very satisfactory. HOWEVER, along the way, dealing with X "customer non-service", it was a nightmare. Even when I was "elevated" to the upper echelon's of customer service, unkept promises, no follow-up: TERRIBLE. Fortunately, all good for the past couple of years, but I dread the day I have to re-visit that department.
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