Visitor

 • 

2 Messages

09/22/2026 4:37 PM

Terrible service

Do not get this mobile service! It might sound cheap but they hide fees and the service is terrible!!! I switched for 3 weeks and had to pay to get out and go to a new phone service! Don’t do it! 

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

1 hour ago

@user_m82alt Hello there, and welcome to Xfinity Forums! We appreciate the time you have taken to provide feedback. This is not the experience we want our customers to have with our Xfinity Mobile service. It's never our intention to not be transparent and accurate with your billing. Please let us know if there is anything else we can do to help with your experience. 

forum icon

New to the Community?

Start Here