Visitor
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1 Message
Switched to Xfinity mobile and my iPhone is now not receiving any SMS messages
I just switched from ATT to Xfinity mobile, and I have an iPhone 16. Prior to the switch my SMS messaging was working fine. Since switching, I can receive iMessages, but not SMS messages. This is incredibly problematic because I am not receiving any of the two factor authentication code texts to log in. I have turned my phone off and back on, reset my network setting, and checked all my message settings to confirm SMS messages is turned on.
XfinityChelseaB
Official Employee
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2.4K Messages
5 months ago
Hello @flsvedlund, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you still not able to receive text messages?
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user_3hzsve
Visitor
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1 Message
2 hours ago
"My line is experiencing a short-code delivery failure. I need a Tier 2 technician to completely reprovision my SMS gateway and verify that premium/short-code texting is not blocked on my account profile." [1, 2]
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