Support ticket ECM0024050645

They closed my support ticket after not only not being able to help resolve my issue but also messing up my data. 2 days in a row, 4 different live chat agents, and over 4 hrs of wasted time. Xfinity mobile has been the worst experience ever. Every chat gets disconnected & I have to repeat myself as well as get the same instructions that I've done already. Worst customer service ever! How is it that none of them make note of everything I've experienced and the help they supposedly tried to do for me in my account somewhere?! In the chat they said they will give me a credit for the inconvenience, yeah right! Nowhere does it say that & my account doesn't reflect it either.