Visitor

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1 Message

09/08/2026 5:39 PM

Suddenly I can’t get a signal at work. I could a week ago, but now I only get an SOS symbol

Last week, I got full bars at work. Now, all I get is an SOS message. It’s not just my phone. It’s anyone with Xfinity or Verizon. It’s been going on for seven days now. 

any ideas as to what’s going on?

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Visitor

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13 Messages

29 days ago

There's another comment thread with the same issues.  It's everyone on our plan as well.  Service has been degrading for months for us and hit an all time low this past weekend.   SOS mode and dropped coverage in metropolitan areas where service has never been an issue.  

Official Employee

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2.6K Messages

29 days ago

Hi there and welcome to Comcast @user_4c6ft2. I am sorry to hear that you are not able to use your mobile service at work. Now there has not been any reports about service issues with our Xfinity Mobile service. Is it only at work that you get SOS? 

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