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user_p8n01b
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Friday, January 31st, 2025 10:12 AM

Service reactivation

My mobile service was temporarily suspended because of late payments. I made the payment later it’s been two days and my service is not back 

Question

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Updated 

2 months ago

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1

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user_p8n01b

2 Messages

2 months ago

Still don’t have service

1

0

XfinityJamesC

Official Employee

 • 

2.1K Messages

Greetings, @user_p8n01b! I hope your week has been treating you well. I appreciate you taking time out of your day to leave a post on our community forum, and I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 months ago

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