Earleydeb's profile

Visitor

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1 Message

Friday, July 17th, 2026 7:22 PM

Recordings not showing on my mobile devices, I can see live TV fine, also not on my roku tv

I have uninstalled and reinstated app on all 3 devices,  unplugged gateway, unplugged TV, did a system refresh, synced DVR, xfinity did a refresh on all 3 devices, that didn't work, phone and ipad show no recordings, the boxes are working fine, Roku TV showing error message TVAPP-00800

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Official Employee

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427 Messages

1 day ago

Hello @Earleydeb, and thanks for reaching out on our Xfinity Community Forums page. I'd like to do everything I can to help with your missing DVR recordings. What happens when you try to access the recordings on the Stream portal online?

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