Received USD$180.42 for 1.8GB in Europe with Global Travel Pass in Germany, France and Luxembourg.

We received an email today for data usage in Europe from last December - specifically between Dec 2, 2024 and Dec 11 in Germany, France, and Luxembourg. We were there but have had added Global Travel Pass and have confirmation emails of adding and disabling to bookend the travel dates. Haven't even received the bill yet but the bill dated April 12 - May 12. We had Global Travel Pass on this line during that time period. 9 days times $10 would be $90 + maybe some nominal fees - but is double the $10 typical?

When we check your site all three countries are covered. "Pay a flat rate of $10/day for all calls texts, and data while in..."

https://www.xfinity.com/mobile/my-account/international

We had received the email this evening and thought it was fake but logged in and sure enough it's there. I have the emails confirming the activation of active international plan at the time. I tried calling but after a half hour I still wasn't able to get anywhere unfortunately. 

Can someone from billing/ customer service contact me please? Thank you so much in advance.