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ap_111111
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Tuesday, July 7th, 2026 11:31 PM

RCS waiting for activation issue on iPhone and Xfinity Mobile

I'm having issues sending RCS messages to android customers from my iPhone 14 Pro Max.  Since the carrier is involved with RCS messaging on iPhone this may be some sort of carrier bug or maybe something in combination with a recent iOS update.

I noticed on the RCS Messaging tab in the Messages settings on my iPhone, it's basically stuck on "Waiting for Activation..."    Seems like my phone can't seem to connect with the RCS system.

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17 hours ago

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XfinityAldrik

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17 hours ago

Thanks for reaching out and providing those details @ap_111111. I can definitely understand how frustrating that is, especially when it prevents you from messaging Android users. 

 

A few quick questions:

  • When did you first notice the issue?
  • Did this start after a recent iOS update, device change, eSIM change, or line activation?
  • Are you able to send and receive regular SMS and iMessages without issue?

For troubleshooting purposes, please also try:

  • Turning RCS Messaging off, restarting the iPhone, and turning it back on.
  • Verifying that iOS is fully up to date.
  • Confirming that both cellular data and WiFi are working properly.

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