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10/15/2026 1:40 PM

RCS stuck on connecting

My RCS chats have been working fine up to 5pm CST yesterday. Now the messages show unavailable, with an error code of 3000 and stuck on connecting. I tried many different troubleshooting ideas and nothing worked. Any advice?

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4 hours ago

Hi there @user_ys1z0a Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. Are you able to send any messages?

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