Rcs pending activation

so I got my iphone 17 about five weeks ago. It took about six days from my number to port over which was annoying that I seem to have no issues till about a week ago now I just realized I stopped being able to receive any text replies that have android users in the group chat. Everything was working up until a few days ago. I’m not sure if it has anything to do with my RCS showing that it’s pending activation and now my IMS when you go into general settings Xfinity, it says voice and SMS. not voice, SMS and Rcs. I’ve tried to troubleshoot it a bunch of times going as far as resetting my phone to factory resetting I’ve talked to multiple people on the phone and through the support and no one is able to figure that out. I also went into store and they weren’t able to help me what are the people told me to go to Apple so I did and they told me  it was definitely a service issue not really sure to go from here, but I do need to get this fixed because I need to be able to get these text messages for work