Visitor
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3 Messages
RCS messaging
I need RCS messaging activated on my iPhone. The system has been trying to activate for three days now. Ready to cancel Xfinity if this issue can not be corrected ASAP.
Visitor
•
3 Messages
I need RCS messaging activated on my iPhone. The system has been trying to activate for three days now. Ready to cancel Xfinity if this issue can not be corrected ASAP.
user_sxj78k
Visitor
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3 Messages
2 days ago
I guess there are NO Xfinity technicians that read this forum and who can help with this problem. Maybe my wife and I made the wrong decision to sign up with Xfinity.
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XfinityRay
Official Employee
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3.9K Messages
18 hours ago
Hi there, @user_sxj78k! Thank you for reaching out about activating RES messaging on your iPhone. I apologize that has been giving you trouble an am happy to further help.
Do you have RCS messaging turned on?
In the Settings app, tap Apps.
Tap Messages.
Tap RCS Messaging.
Turn RCS Messaging on.
If you do, are you seeing an activation message or what happens when you try to use the service?
What troubleshooting steps have you tried?
Our Xfinity Mobile Support website is also very handy to troubleshoot your device, https://www.xfinity.com/support/mobile/device-troubleshooting. You put in the model of your device and then gives you step by step instructions.
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