RCS Group Chats: Activation ongoing

I have been an Xfinity customer for years.

All of my Group Chats are locked and say I need to Activate RCS chat - however, the toggle is on and the status states:

Status Code:3000

Status details: Please wait, activation is ongoing.

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XfinityMatthew

Official Employee

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1.9K Messages

28 days ago

Hello @user_0pg9ld

Turn RCS off temporarily, wait about 30 seconds, then turn it back on.
Restart the phone, especially after toggling RCS.
Check that your SMS is set as the default messaging type in case the phone is trying to route everything over RCS only.

Let us know if that helps. We may have to troubleshoot further.

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user_2hinf0

Visitor

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3 Messages

26 days ago

Same issue for me. They told me to go to an xfinity store to resolve. No resolution at the moment 🙄

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user_2hinf0

Visitor

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3 Messages

I got it fixed on my own. Go to the play store > uninstall the google messages app> click update > open. You will be flooded with your missed notifications because it fixes the issue.

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26 days ago

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user_xrvbur

Visitor

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1 Message

this works............................

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21 days ago

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XfinityAngie

Official Employee

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2.7K Messages

user_xrvbur, thanks so much for giving that a try. I'm so glad it worked for you. We are here if you need any help at all.

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19 days ago

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user_0edb57

Visitor

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1 Message

8 hours ago

I've gotten the same message since June 16th. Now none of my messages can use RSC!!! Grrrr

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Network

user_0pg9ld

RCS Group Chats: Activation ongoing

XfinityMatthew

user_2hinf0

user_2hinf0

user_xrvbur

XfinityAngie

user_0edb57

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