RCS Group Chats: Activation ongoing

I have been an Xfinity customer for years.

All of my Group Chats are locked and say I need to Activate RCS chat - however, the toggle is on and the status states:

Status Code:3000

Status details: Please wait, activation is ongoing.

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Official Employee

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1.8K Messages

3 days ago

Turn RCS off temporarily, wait about 30 seconds, then turn it back on.
Restart the phone, especially after toggling RCS.
Check that your SMS is set as the default messaging type in case the phone is trying to route everything over RCS only.

Let us know if that helps. We may have to troubleshoot further.

0

Visitor

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3 Messages

2 hours ago

Same issue for me. They told me to go to an xfinity store to resolve. No resolution at the moment 🙄

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Network