Visitor
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3 Messages
RCS Chats Not being delivered to iPhones
I got a new phone (Moto Razr 2025) and my RCS messages aren't getting delivered to iPhones. Google Messages is saying I'm in RCS mode, I can see when the other person is typing, RCS is connected to my number, the message won't send. I have to send it as a text to get it to send. Seems to only be an issue with me sending to iPhones. I've done all the usual trouble-shooting: updating messages, restarting the phone, disconnecting and reconnecting to RCS, turning off RCS in my old phone...but nothing is getting it to work. Any suggestions?
XfinityThomasD
Official Employee
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1.3K Messages
25 days ago
Thanks for creating a post on our Community Forums. From my understanding, there can be some trouble between Android and Apple devices when sending RCS messages. Since there is cross-functionality with RCS messaging, it can still have some issues depending on whether both devices are updated to their OS version. I'd also check if the carriers have the option to provide RCS messages and if it is enabled on each device.
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