Visitor
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4 Messages
Rcs chat is not working
For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.
Visitor
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4 Messages
For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.
XfinityKei
Official Employee
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2.5K Messages
2 months ago
@Comegettoknowme Thanks for bringing your concerns to our attention. Our team is here to help.
I have more questions to ask to get a better understanding of what's going on so I can resolve your concerns.
Can you confirm what type of device do you have?
When did this start?
Have you tried toggling your Wi-Fi on and off?
Does this happen when you're only using Wi-Fi or wen you're also out not on your wifi?
Is this happening to one number, multiple or group chat etc.?
(edited)
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user_h88css
Visitor
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1 Message
1 month ago
I cleared the cache & storage on the messenger app, & the issue was resolved (Pixel XL 9).
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user_9ymbm6
Visitor
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4 Messages
2 days ago
Honestly sounds like you work for xfinity. Hundreds of people have tried what you're saying with no results.
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