Visitor

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1 Message

10/02/2026 2:56 PM

Port pin

I am unable to receive my port pin, called severally no one is helping.  I need the pin to port my phone number 

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Official Employee

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3.7K Messages

3 hours ago

Good morning, @user_y1paf9 , and thank you for reaching out. I sincerely apologize for the inconvenience you've experienced while trying to obtain your port-out PIN. Unfortunately, we're unable to provide port-out PINs through this forum for security purposes. Have you had an opportunity to visit your local Xfinity Store for assistance? They may be able to help verify your account and explore available options to obtain the PIN.
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