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Sunday, June 30th, 2024 5:46 PM
Poor signal for every where :(
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Problem Solver
•
449 Messages
3 days ago
@user_tt1zlv You should reach out to Xfinity Mobile support for assistance. They can diagnose the problem. It could be a number of things, including a faulty sim card.
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
(edited)
Official Employee
394 Messages
2 days ago
I apologize for any frustration @user_tt1zlv we would be happy to assist.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
DreamSayerZ
Problem Solver
•
449 Messages
3 days ago
@user_tt1zlv You should reach out to Xfinity Mobile support for assistance. They can diagnose the problem. It could be a number of things, including a faulty sim card.
SMS Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
(edited)
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XfinityJoe
Official Employee
•
394 Messages
2 days ago
I apologize for any frustration @user_tt1zlv we would be happy to assist.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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