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Sunday, January 21st, 2024 11:21 PM

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Phone has no network connection

Phone has no network connection  unless I'm on home wifi, my mobile phone  suppose to be on unlimited plan 

Official Employee

 • 

1.8K Messages

10 months ago

Hello, @user_kof8e0. Thanks for posting on our community forums. I'm sorry to hear about your mobile network issues. Have you tried contacting our Xfinity Mobile team for assistance already? You can reach our awesome Xfinity Mobile team by any of the following means: 

 

- SMS Text Message: 1 (888) 936-4968

 

- Phone: 1 (888) 936-4968

 

- Chat

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