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user_585fbc
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Visitor

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Thursday, October 23rd, 2025

Phone Buyout Scam

I was to receive a virtual card for 500 for the payoff of my Verizon Device.  They said they emailed it to my comcast address 10/7/25, and re-sent it today and it's not there .  This whole process is nothing but a [Edited: "Language"] scam to steal customer from the other [Edited: "Language"] carriers.  I am calling a [Edited: "Language"] class action law firm, I am sure I am not the only [Edited: "Language"]

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3 days ago

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XfinityBenjaminM

Official Employee

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2.5K Messages

3 days ago

 

user_585fbc Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate this further and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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