1 Message
Over charge
Where's my $25 a month? You're overcharged me for not having the internet. You keep telling me that you're taking it away. But it still gets taken out of my bill. That's why I left you.Where's my seventy five bucks for the last three months
XfinityJamesC
Official Employee
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2.1K Messages
2 months ago
Greetings, @user_ijswa4! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with this line access fee, and I want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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