New Poster
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2 Messages
Not receiving any verification code text messages
I am not receiving (or will receive after a hours sometimes) the verification code text messages from any and all of my various account logins (airline, motel, banking, credit cards)
DreamSayerZ
Problem Solver
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862 Messages
6 days ago
@wheeler498 I've experienced this before several times. Sometimes they come right away, and sometimes not for minutes or longer. I suspect this is a temporary network issue too crowded, or perhaps a problem from whom you are requesting the code. You could try resetting your network settings on your phone to see if that helps.
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XfinityOrlandoM
Official Employee
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2.2K Messages
4 days ago
@wheeler498
Thanks for reaching out to you us, we do apologize if you're having trouble with your Xfinity mobile services on receiving text verification codes through other parties. The information that @DreamSayerZ provided is a great place to start out at, and also make sure you have updated your contact info, on the places you are not receiving the alerts from, and maybe reentering your preferences on those sites. For specific Xfinity Mobile Support please call or text 1 (888) 936-4968, or reach out to our secure online chat. Thank you!
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