3 Messages
No Mobile Network Coverage- Marietta Georgia,
For over a month now I've not been able to use my Mobile Data due to having no cellular coverage in the area. I visited the store yesterday and my cellphone worked just fine, however there is no resolution for this issue. I will be switching to T-Mobile because not having use of my phone for work and not being able to connect with anyone should I have an emergency is concerning!
XfinityMarcos
Official Employee
•
1.7K Messages
2 months ago
Hello user_4uv203, I certainly agree it's important to have the full use of your phone, especially during an emergency, so I get why this is important. I'd like to help turn this situation around find a resolution. Have you already changed providers? If not, have you tried any troubleshooting steps? I ask so that we can get on the same page, and avoid any repeat steps if possible.
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