1 Message
No data roaming in Canada
I was supposed to have up to 3G data in Canada/Mexico, but when I arrived there I got absolutely NO Internet connection at all…. I have turned on my data roaming and reboosted my phone, but it did not work. I am able to make phone calls but no data connection at all. This is very absurd and super inconvenient:(((
XfinityVianney
Official Employee
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2.4K Messages
9 months ago
I'm sorry to hear about the data issues while in Canada. I know that was not what you expected when you arrived causing problems during your trip. That is never the experience we want to hear about. I appreciate you reaching out to let us know about the situation. Did you have a chance to reach Xfinity mobile or are you now back in the US? Have you had this issue before or was this your first trip outside the US with our service?
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