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user_sy00vp
1st Topic

Visitor

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1 Message

Thursday, December 11th, 2025 10:29 AM

No cell

I've already done the network reset, and I still can't text. Please re-provision the SMS/MMS feature on my account; I believe the database didn't fully update after my port from Verizon."

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Updated 

12 hours ago

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XfinityEricB

Official Employee

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2.8K Messages

12 hours ago

 

user_sy00vp Thanks for reaching out to us for assistance with your Mobile line not being able to text. I can understand how frustrating that would be, and happy to help if you are still in need of assistance. Since you posted, does the line still not allow you to send texts?

 

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