user_7x6gvt Good morning! Thank you for reaching out to our Xfinity Community Forums Team. I can see how not being able to make and receive calls would be a concern. I'm here to help and get you in the right direction for getting this ironed out this morning. Can you please share a bit more details, such as are you using and eSIM? Any steps you have already tried, or what is happening when you try make calls? I look forward to hearing back from you to help you resolve the issue!
XfinityKassie
Official Employee
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1.6K Messages
1 month ago
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user_nvycld
1 Message
1 month ago
I have this same issue and can not get a human on the phone to help. The AI bot has no idea what I’m talking about.
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