Visitor
•
4 Messages
New Construction
I have been trying to get service to a new construction home for over a month now. I have ticket and I've followed up several times via phone, in the store, even had my contractor try but I can not get the construction department to respond. Please help!
ccRuben
Retired Employee
•
729 Messages
2 months ago
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
3
0
user_c3vvdp
3 Messages
2 months ago
I just completed construction of a new home and need a cable installed from the Comcast distribution box at the street into my house. How do I get a new construction ticket? Our entire subdivision has Xfinity. Every house around me has a Xfinity box outside. I have two Comcast distribution boxes within 40 feet of my house. I've searched exhaustively the web for directions for getting a new construction ticket. None exist. No contact information exists other than this forum. Please help me get a new construction ticket.
(edited)
1
0
em69
New Poster
•
3 Messages
2 months ago
Hi, my new home is nearly complete and I need to find out how to get cable service installed from the nearest box. How do I get started with this?
2
0