Visitor

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1 Message

Tuesday, June 9th, 2026 10:15 PM

my phone is not connected to the network

My phone went to sos and is not connected to the network. What do I do? It has been over 30 minutes

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Visitor

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4 Messages

4 days ago

I'm having the same issue, South Atlanta area. I'm trying to reach support now.

Official Employee

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1.2K Messages

Hello dtgray12! Has your service returned to normal?

 

Visitor

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4 Messages

Yes. Mobile service started working the next morning.

Visitor

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4 Messages

Yes. Mobile data started working the next morning.

Official Employee

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1.2K Messages

Okay great I'm glad to hear it 👏 Please drop by again if you need us in the future!

Official Employee

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2.5K Messages

2 days ago

Thanks for reaching out about your Xfinity Mobile service, @user_v70vm0. We appreciate you meeting us here in our community. Were you able to get your service back up? Did you power off and restart your phone? Please share here with our community.

Visitor

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3 Messages

2 hours ago

My phone isn’t working properly. I can text but I can’t make or receive calls. 

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