@user_3iybm1 Thank you for making us aware that your daughter is having issues with your phone in Mexico City. I know how important it is to always have signal, especially when out of the country. Has your daughter tried restarting her phone? How about turning it off completely, then turning it back on, has she tried that?
XfinityRaul
Official Employee
•
2.9K Messages
2 hours ago
@user_3iybm1 Thank you for making us aware that your daughter is having issues with your phone in Mexico City. I know how important it is to always have signal, especially when out of the country. Has your daughter tried restarting her phone? How about turning it off completely, then turning it back on, has she tried that?
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