Visitor
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1 Message
Loss of service
I was trying to resolve duplicate phone number multiples times listed on my account and they cut my service and I have no sims and it will now let me download an esim anymore and they have not been able to resolve it
XfinityAlfonso
Official Employee
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2.1K Messages
26 days ago
Hello user_r2o6bw thank you so much for taking the time to reach us here on our Xfinity Forums with these Mobile service activation concerns. We'd love to assist however we can in resolving this, so you have a working phone.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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