Visitor
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1 Message
Issue Receiving calls and texts at home
At my home I have a Verizon network extender along with xfinity wifi. We have two phones that both use the XM service and routinely when both of these phones are in the house they do not receive calls (calls go straight to VM) or text messages. Both phones show full mobile network signal along with full wifi signal. If the phones are rebooted or toggled in and out of airplane mode they both start receiving calls and text messages. We also have another phone that uses Verizon Wireless and it does not have this issue. Does anyone know why the phones the use the XM service are doing this, there is planety of signal in the house between the wifi and the VZ network extender? On a side note, all three phones are Samsung phones.
XfinityKassie
Official Employee
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2K Messages
3 months ago
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user_uzrw16
Visitor
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1 Message
3 days ago
I discovered today while they had internet down for enhancements in my area....theyre why my verizon cell service now requires me to use wifi calling.My calls are dropped, dont connect,go straigh to vm without ringing.Have lived in this house 8yrs with no issues until i got xfinity for internet.If i leave my house,calls are fine and wasnt until today that i noticed when internet is off to house, calls arent wonky and work fine.
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