lb151's profile

Visitor

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1 Message

Thursday, January 30th, 2025 9:12 PM

Is this a valid text or is it phishing?

Hi Xxxxxx, it's Xfinity Assistant. We've identified an issue that may affect your Xfinity Internet and Video services at xxxxxxxxx. A technician will need access to your home to fix the issue.  Please schedule a free technician appointment. 1 - Yes, let's schedule 2 - Not right now  Txt help or stop Msg&DataRatesMayApply

Official Employee

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2K Messages

1 month ago

 

Thanks for posting on our Community Forums, lb151. That seems to be legit, but you can confirm the communication online or through our Xfinity App. If there is an issue affecting your service and a technician is needed, we will also notify you online. Have you checked that already? 

 

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