Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
Hi @user_9g15pj! Thank you for posting on our Xfinity Forums Community platform! We have sent out email upgrade notices, which started back in June 2025, to customers eligibile to migrate their comcast email to yahoo email. Information about the email migration can be seen in our Xfinity App, when you sign in to your account and when you log in to your account online.
BruceW
Gold Problem Solver
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27.3K Messages
2 days ago
Can't say for sure without knowing more, but "Update" emails are almost always SCAMS.
Check email that claims to be from Comcast/Xfinity with their Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
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XfinityMelinda
Official Employee
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67 Messages
10 hours ago
Hi @user_9g15pj! Thank you for posting on our Xfinity Forums Community platform! We have sent out email upgrade notices, which started back in June 2025, to customers eligibile to migrate their comcast email to yahoo email. Information about the email migration can be seen in our Xfinity App, when you sign in to your account and when you log in to your account online.
Please review our helpful article, https://www.xfinity.com/support/articles/yahoo-email-migration-safety. We also have helpful information on phishing and how to report phishing https://www.xfinity.com/support/articles/phishing-scams
Please let us know if this is helpful!
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