Thank you for reaching out to us @user_9gsm95! Have you sent any troubleshooting signals to the modem using our Xfinity app? Are the other devices having issues seeing the WiFi network or are they receiving an error message or code when trying to connect to the network?
XfinityAldrik
Official Employee
•
2.2K Messages
5 months ago
Thank you for reaching out to us @user_9gsm95! Have you sent any troubleshooting signals to the modem using our Xfinity app? Are the other devices having issues seeing the WiFi network or are they receiving an error message or code when trying to connect to the network?
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