Visitor
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1 Message
I need help with Xfinity Mobile — my DM is not enabled.
I need to provide details about an Xfinity Mobile issue that I have. I cannot as my DM is not enabled in order to do this
Visitor
•
1 Message
I need to provide details about an Xfinity Mobile issue that I have. I cannot as my DM is not enabled in order to do this
BruceW
Gold Problem Solver
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27.6K Messages
1 month ago
Direct Messaging does not become available until you have made your first post. You should be able to see the icon now as long as you are logged in to a forums.xfinity.com page (you may need to reload the page after posting, and be sure you are signed in).
Please be aware that using Direct Messaging before you have been asked to do so is considered a violation of the Forum Guidelines and Acceptable Use Policy. See https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
You are encouraged to first post a description of your question or problem in the appropriate Forum topic section without including any personal information. If personal information is needed you'll be asked to provide it in a private Direct Message.
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