14 Messages

Monday, November 10th, 2025 7:23 PM

How long does a trade in take to get approved.

I sent my phone in and was delivered a week ago on  Nov 3rd but still doesn’t show it was received yet. Does it normally take this long to get a trade in approved?

Oldest First
Selected Oldest First

Official Employee

 • 

1.5K Messages

13 hours ago

 

user_8919a4 Since the shipments and grading are received by Assurant, there can be slight delays in it updating the status online, but you should be able to review the billing to see if a credit has already been applied. 

 

forum icon

New to the Community?

Start Here