Fix payment option

I’m so sick of calling these ppl to pay my bill ! For more than 3 months now I gottah call to pay my bill

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DreamSayerZ

Problem Solver

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1.1K Messages

2 days ago

You can setup auto pay for your Xfinity Mobile account. Here are the steps;

How to Set Up Auto Pay

Open the Xfinity App on your smartphone and sign in using your Primary or Manager's Xfinity ID.
Tap the Account tab in the lower-right corner.
Select your Xfinity Mobile Billing card, then tap Bill Details > Autopay method.
Confirm your identity by entering the six-digit verification code sent to your trusted phone number or email.
Add your preferred credit/debit card or bank account, agree to the stored payment terms, and click Save.

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Yes I have it on autopay but sometimes my card is locked and it doesn’t go through. I wait until it tries my card again but it doesn’t so then I go on the app to pay and it won’t let me because of the error message and the I have to call. I tried calling but it won’t let me get through a person this time.

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2 hours ago

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XfinityDemetrise

Official Employee

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218 Messages

10 hours ago

Hi there @user_w33xaj Thank you so much for reaching out. I'll be happy to assist. Have you tried to make a payment from the Xfinity App? If so, are you getting an error message when attempting to do so?

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user_w33xaj

Fix payment option

DreamSayerZ

user_w33xaj

XfinityDemetrise

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