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Sunday, June 7th, 2026 8:57 PM

esim why???

why is xfinity holding my phone hostage? ive been trying to get the sim lock removed and they give me the run around. the phone is paid off

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Official Employee

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933 Messages

12 hours ago

Hello @user_ovi63l thank you for reaching out on our community forum! Do you know if your phone qualifies for unlock based on the link I have provided? Phone unlock policy

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