Thank you for posting on our community forums, user_3qzyc9. I'm sorry to hear the email is not working on your phone. Are you getting a specific error message when you try to add the email? For more information on how to set up a third party email client, you can visit us HERE.
XfinityDilary
Official Employee
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3.2K Messages
1 month ago
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BruceW
Gold Problem Solver
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27.3K Messages
1 month ago
Have you tried logging in to https://connect.xfinity.com with the phone's web browser?
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