1 Message
Dropped Calls
I have been an Xfinity customer for about 3 years. In the past month or so, my phone drops calls regularly. I will dial out and it disconnects immediately. Then the person tries to call me, it rings, and when I go to pick it up the call drops. This will happen every time that I try to call out or somebody calls me. The only way that I can reset it is by turning my phone off and turning it back on. Then a couple days later it will do the same thing.
XfinityKrista
Official Employee
•
1.3K Messages
9 months ago
Hello @JoshPerkins, thank you for taking the time to reach out on social media. We have a specialized team of experts that are able to assist our Xfinity Mobile customers. That team can be reached at 1 (888) 936-4968 via text message and over the phone. If you'd rather chat with a Mobile expert online, that can be done through this link comca.st/3G78PAk. We know our customers are the best part of Xfinity and appreciate you taking the time to give us the opportunity to help.
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