R

Friday, February 16th, 2024 9:33 PM

Does anyone else’s mobile service [Edit: Language]?

Been held hostage with Xfinity for months now due to getting new phones, now I can’t go back to Verizon without paying a bunch of money and we traded in our phones. We call all the time with issues and no one calls back!!!!!!

Official Employee

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1.1K Messages

5 months ago

 

RayRay76 Thanks for reaching out. I'm sorry to hear you are having a hard time reaching the Xfinity Mobile Team. We are a bit limited when it comes to assisting our Xfinity Mobile customers over our Community Forums due to security, and authentication requirements. Since this is an account specific concern, we would have to direct you to the Xfinity Mobile Team. You can contact our Xfinity Mobile support center via any of the following methods:
• SMS Text Message: 888-936-4968
• Phone: 888-936-4968
Xfinity Mobile Website
Direct Chat

 

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