Skip to main content
user_9u23dh
1st Topic

Visitor

 • 

2 Messages

Friday, July 17th, 2026 10:44 AM

Disconnecting and Overcharging

Xfinity has disconnected me and overcharged me for over a month and no one seems to be able to resolve my issue. I call everyday and stay on the phone for hours and still no help. I will be calling again today and it’s extremely frustrating 

Question

 • 

Updated 

2 hours ago

22

1

0

Oldest First
Selected Oldest First
XfinityEricB

Official Employee

 • 

3.5K Messages

7 days ago

 

user_9u23dh Thanks for reaching out to us here on Forums about your billing and disconnection concerns. This certainly is something I would want resolved as quickly as possible, and I'm happy to help as well. Is this concern for an account you are trying to keep active, or one you requested closed?

 

2

0

forum icon

New to the Community?

Start Here