Did anyone's phone number get deactivated by Xfinity on accident? (Worst customer service in my life)

Xfinity deactivated my phone number a few days ago, for no reason, i lost all my data and the offers for the plan i was on, i had no network or data since they deactivated my number, I had to go to the xfinity store and get a new line just so i can call the customer service and ask why is this? and when i did call customer service, it was [Edited: "Inappropriate Language"].
I had to speak to 5 different people and spend about 4.5 hours with the customer service on June 30th, to reactivate the phone number they deactivated without my consent.
I had to explain the whole story to every new person they transferred the call to, and they did verification every time a new person spoke to me, Xfinity ruined my entire day by wasting my working hours.
The customer service is terrible, the worst i have experienced in my entire life. Every person tries to help me and after trying for 30 min, they tell me i don't think i can help u with this, let me transfer u to the xfinity advanced support team, then a new person would say i'm sorry i can't help u, so I'll transfer u to xfinity mobile support team, then another person will say let transfer you to tier 2 team. everyone wasted 30-45 min of time before transferring me to someone else. and i had to explain the whole thing again to the new person. This is the worst customer service i have experienced in this country. 

Not only did i loose my days wages to get my phone number back, i also lost my offers with my plan. Now i am put on a new plan and have to pay 35$ a month for one line. 
You guys have the best network with the world's worst customer service, who won't mind wasting an hour of ur time and say i'm transferring ur call.
I had just bought a new xfinity mobile and internet service for my new home, i will find a different provider and quit being a user of xfinity. 

Also i had ordered a watch from xfinity, but it got damaged in transit and was never delivered, but i am making payments for the watch for the last 3-4 months. I am ready to pay 300$ for the watch, i never received, but wouldn't call ur customer service to get that charged removed from my card, coz i would loose more if i take a break from my working hours.