GB916's profile

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7 Messages

Monday, March 4th, 2024 9:44 PM

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Data usage skyrocking this month

I have 4 plans/devices, 1 for each of my kids. For the past 2 years, they have always been under 1GB (except for a few times when we are traveling). I have their phones locked down, with only approved applications, and mobile data turned off on all the apps. Nothing has changed on their phones. However, this month, 4-days-in, they have already used a full 1GB! Has Xfinity changed what counts as "data" - because the usage and behavior on our end has NOT changed, but we are getting charged for data like crazy. At this rate will have to pay $100+ in data usage this month, when normally it's just a single GB.

Visitor

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7 Messages

9 months ago

Can I just NOT have data? I just want basic phone service. Phone calls, and texts only. 

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