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user_ivu72d
1st Topic

Visitor

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1 Message

Wednesday, July 22nd, 2026 2:09 AM

Customer service on my cell phone not getting messages or be able to send messages

Not getting messages. Not sending messages. I have tried turning it off. I have tried rebooting it. I have tried getting internet connection. I have tried everything I can think of

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1 month ago

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XfinityAmandaB

Official Employee

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3.4K Messages

1 month ago

 

user_ivu72d Thank you so much for stopping in for help with your phone's messaging not working. Text messaging is very important nowadays, so I understand reaching out for help. For most mobile issues, I recommend starting with the Xfinity assistant. Have you, by chance, already tried that in your troubleshooting? 

 

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