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user_xcbdrr
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Visitor

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Monday, January 19th, 2026 6:57 PM

credit for Verizon loss of service

would like to speak to an agent regarding credit for losing service- had to spend 4 hours over 2 days to get service back as my esim card was removed and therefore I could not get service back

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4 hours ago

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XfinityBrianH

Official Employee

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1.9K Messages

4 hours ago

 

user_xcbdrr Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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