Visitor
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1 Message
Costantly dropped calls
Xfinity mobile has been usable about 45% of the time for phone calls with anyone. Either the calls will completely drop, or will have audio lost for ~15 seconds at a time where neither party can hear each other.
Have had Xfinity mobile for a few months now and it has been terrible the entire time. I am planning to switch providers at the end of the billing cycle to one that the phones will work if I can't figure out how to fix this.
I switched from Verizon to Xfinity to save money and I have regretted every phone call I have made since then.
XfinityAldrik
Official Employee
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2.1K Messages
3 days ago
Thank you for reaching out to us @user_q7hr6q! I depend on my phone to be reliable for family members that call it for emergency purposes. I completely understand how impactful this is. Have you recently reset the network settings on your phone? This link here has steps on how.
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