I know I'd be wondering the same thing, user_ar5xho. I'd like to ask a few questions and help troubleshoot this issue with you. Is your Wi-Fi network name showing when searching for a signal? Is Wi-Fi enabled on your mobile device?
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XfinityOrlandoM
Official Employee
•
3.4K Messages
1 year ago
@user_44qgps
Thanks for reaching out to us, are you having issues with an Xfinity mobile phone or are you having issues with a Xfinity landline?
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